What's Inside: Your 2026 Blueprint

• Financial Benchmarks: Understand the median Net Revenue Retention (NRR) and the NRR premiums that deliver a higher enterprise valuation.
• Relationship Risk: Master the playbook to mitigate the 65% probability of churn following an unmanaged executive change at a customer account.
• AI Strategy: Learn how to deploy AI to meet the customer expectation for deep personalization at scale.
• Efficient Expansion: Get the tactical guidelines for framing expansion as the natural next step, knowing that selling to an existing customer is 5X more probable than acquiring a new one.