Insights

Spot Tomorrow's Risk and Upside Today

Combine product usage trends, sentiment signals, and external market events to predict churn risks and expansion opportunities

Loading insights demo...

Predictive Analytics

AI algorithms forecast customer behavior, usage patterns, and revenue trends with remarkable accuracy.

Growth Opportunity Detection

Automatically identify upsell, cross-sell, and expansion opportunities based on usage patterns.

Strategic Decision Support

Get actionable recommendations that guide your revenue strategy and customer success initiatives.

Insights Features

AI-Powered Intelligence That Drives Revenue Growth

Discover the key features that make Insights the solution your team needs to succeed.

Consumption Intelligence

Models analyze raw product and billing events to intelligently forecast usage and revenue, regardless of your pricing model.

  • Predict when prepaid credits will deplete or when seats will plateau
  • Compare run-rate scenarios by toggling price or user-growth variables
  • Share projection links with finance, success, or the customer
Committed Credits
1,000,000
Credits Used
750,000
Utilization Rate
75%
Days Remaining
127
Usage Alert
56% Over Projection
Current usage exceeds ideal consumption by 56%
Usage Forecast
Ideal
Actual

Customer Health Engine

A score that reflects each customer's sentiment, today and tomorrow.

  • Blends product adoption, ticket sentiment, NPS answers, and CRM activity
  • Enriches scores with millions of external data-points such as funding rounds, competitor movements, headcount and leadership changes
  • Highlights the specific drivers behind a dip so teams know how to respond
Overall Health Score
Based on payment history, support tickets, and usage patterns
85%
Payment History
4/6 on time
2 out of 6 last payments were delayed by an average of 3.5 days
Support Tickets
15 tickets
15 tickets in the last 30 days, 4 high priority, avg response time 2.5h

External Signals Research

Research using external signals to predict customer behavior and business impact.

  • Analyze funding news, M&A activity, leadership changes, and past 12 months of relevant news
  • Predict potential churn or expansion based on external market signals and company developments
  • Correlate external events with customer behavior patterns to identify risk and opportunity signals
Pied Piper
Data Compression Technology
Expansion
External Signals Timeline
Series B Funding Round
Secured $50M Series B funding led by Sequoia Capital, valuing company at $500M
7/17/2025
techcrunch.com
Positive Signal
Negative Signal

Ready to unlock actionable insights?

Discover how AI-powered analytics can transform your revenue strategy and drive sustainable growth.