Solution · Reduce Churn
Catch at-risk accounts before they slip
Quivly surfaces churn signals the moment they appear and triggers automated rescue playbooks — so your team focuses on saving accounts, not finding them.
Account
Resend
Calculated
4/14/2026
Quivly's analysis
Medium health (66/100) is driven by an engagement gap: near‑silent accounting with no Slack or calls in 30 days, six days before renewal, despite strong product usage growth — a high churn‑risk pattern.
Recommended actions
- 1Schedule an emergency renewal call within 48 hours.
- 2Send a personalized message referencing the product usage surge.
- 3Investigate the negative market signal from the last 30 days.
- 4Flag zero deployments to the CSM as a potential expansion risk.
Proven outcomes
What teams achieve with Quivly
32%
average reduction in logo churn
5×
faster account triage
80%
of at-risk accounts identified before renewal
2×
more accounts per CSM
Early warning
Know which accounts are at risk weeks before renewal
Quivly ingests product usage, support tickets, billing events, NPS, and CRM activity into a single health score — updated in real time. No more guessing. No more surprises.
- Unified health score across all your data sources
- Signals ranked by likelihood-to-churn, not recency
- Slack and email alerts the moment a score drops
At-risk · by P(churn)
Signals re-ranked every hour
Railway
Vercel
Supabase
Resend
Vercel: Health 84 → 66 in 2 wks
Railway: Score crossed below 50
Automated rescue
Trigger the right playbook at the right moment — automatically
When Quivly detects churn risk it doesn't just alert your CSM — it launches a rescue playbook. Personalised outreach, EBR scheduling, escalation routing, and stakeholder mapping all happen without manual intervention.
- Pre-built churn rescue playbooks you can customise
- Automated personalised outreach from your CSM's inbox
- Escalation routing to AE or exec sponsor when needed
Rescue playbooks
Auto-run when health hits Rescue
Railway
Sponsor re-engagement
Vercel
Usage recovery nudge
Supabase
QBR auto-schedule
Created SFDC "at-risk" task for Railway
Automated
Slack: #cs notified · Vercel sequence
Automated
Gmail: Resend — exec draft (review)
Needs approval
"Quivly flagged three accounts we had no idea were at risk. We ran the rescue playbook, saved all three, and avoided $120k in ARR loss — in the first 60 days."
One Chowdhury
Co-founder at Octolane
Trusted by post-sales teams at
FAQ
Common questions about reducing churn with Quivly
Get started
See how Quivly stops churn before it starts
Book a 30-minute demo and we'll show you exactly which of your accounts are at risk right now.