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Solution · Expand NRR

Turn every healthy account into a growth opportunity

Quivly continuously monitors product usage, engagement, and buying signals across your book of business — then routes the right expansion play to the right CSM at the right moment.

Expansion & NRR

Dashboard
Last 90 days2 rules

Net revenue retention

118%

+2.1% vs LQ

Expansion ARR

$2.4M

+18% vs LQ

Upsell & cross-sell

$640K

+12% vs LQ

ARR in motion

$14.2M

+5.1% vs LQ

Active expansions

127

+9% vs LQ

ARR by segment

Strategic68% ($1.2B)
Mid-Market19% ($320M)
Startup9% ($150M)
SMB4% ($64M)

Net revenue retention

118%

+2.1% vs last quarter

Weighted by in-quarter expansion, upsell, and usage overages across your book — ranked for CSM follow-up (table views use TanStack Table in-app).

Upcoming expansions

AccountExpansion ARRSegment
Supabase
$1.2MStrategic
Vercel
$890KMid-Market
Railway
$640KMid-Market

Proven outcomes

What teams achieve with Quivly

28%

average increase in NRR within 12 months

more expansion pipeline identified per CSM

60%

of upsell plays run without CSM intervention

14

days average time from signal to closed expansion

Signal detection

Know exactly which accounts are ready to expand — and why

Quivly tracks product usage milestones, feature adoption gaps, seat utilisation, and engagement trends across every account. When an account crosses an expansion threshold, Quivly surfaces it instantly with the full context your CSM needs to act.

  • Real-time usage milestone alerts (seat limits, feature ceilings, API thresholds)
  • Expansion score per account, updated daily
  • Buying signal detection from CRM activity, champions, and QBR sentiment

Expansion signals

Ranked for your book · last 30d

Live
Account · signalTypeAction

Supabase

Seats +18 · API calls +42% vs LM

High

+$240K ARR

Vercel

New workspace · 3 envs in 14d

New

Uplift

Railway

Adoption: deploys 2.1× L90

High

+$95K

Resend

Steady usage, cross-sell fit

Med

QBR

Watchlist

Vercel+Supabase: shared expansion cluster

CS + AE · #expansion

Railway crossed usage tier threshold

In-app nudge + Slack

Automated plays

Run upsell motions at scale without adding headcount

When Quivly identifies an expansion opportunity, it doesn't wait for a CSM to notice. It launches the right play automatically — whether that's a personalised upgrade email, an EBR invite, or a warm intro to your AE.

  • Pre-built expansion playbooks for upsell, cross-sell, and tier upgrade
  • Automated outreach personalised to the account's actual usage data
  • AE routing with full context so Sales closes faster

Expansion playbooks

Start when expansion signals match

2 live
Account · PlaybookStatusStep

Supabase

Expansion QBR + pricing bands

Gmail · SFDC
Running3 / 4

Vercel

New seats: approval loop

Slack · Cal
Running2 / 3

Railway

API tier — upgrade nudge

In-app · email
Queued0 / 2
Plays log

Slack: #expansion — Supabase QBR sent for review

Automated

Vercel: 12 seats — finance approval draft

Needs approval

In-app: Railway “upgrade API tier” nudge

Automated

"Running a global marketplace that connects companies to thousands of workspaces means managing inherently complex data—multiple account hierarchies, tenant structures, and partner relationships. We needed to replace manual reporting with a single, automated source of truth that could scale.

With Quivly, we're able to deliver secure, embedded analytics for our customers while empowering our internal teams to quickly create and update dashboards without heavy engineering involvement. This has significantly reduced development overhead, improved operational efficiency across Finance, Sales, and Customer Success, and allowed us to move faster as we continue to grow globally."

Ginger Dhaliwal

Ginger Dhaliwal

Co-Founder · Upflex

Trusted by post-sales teams at

Eragon
Uplex
Union AI
Hyperspell
Atlas
Brief
Siftly
Mycroft
AgentPress
Eragon
Uplex
Union AI
Hyperspell
Atlas
Brief
Siftly
Mycroft
AgentPress

FAQ

Common questions about expanding NRR with Quivly

Get started

Start turning usage into revenue

Book a 30-minute demo and we'll show you the expansion opportunities sitting in your book of business right now.