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Quivly vs. OnRamp

Quivly vs OnRamp: onboarding is not the whole relationship

OnRamp gives customers a portal and a checklist. Quivly runs onboarding on the account, with usage, billing, and support next to every step. When onboarding ends, the account keeps going.

  • Onboarding sits on the customer record, not in a separate portal.
  • See whether they use what you set up, not only what they ticked off.
  • After go-live, the same account moves into health and renewal.

Phased migration — see integrations or book a demo for timelines.

Trusted by teams at

Eragon
Upflex
Union AI
Hyperspell
The Prompting Company
Brief
Siftly
Mycroft
AgentPress
Cimento AI
Eragon
Upflex
Union AI
Hyperspell
The Prompting Company
Brief
Siftly
Mycroft
AgentPress
Cimento AI

Where they actually differ

Both run onboarding playbooks with AI that flags stalled accounts. Quivly stays after onboarding.

CapabilityQuivlyOnRamp
Onboarding projects and playbooksYesYes
AI that flags stalled accountsYesYes
Project tied to CRM, usage, billing, and supportYesPartial
Account health, renewal, and expansion after go-liveYes—Not a focus
Ask anything about the accountYes—Not a focus
External market signals (Radar)Yes—Not a focus
Live in hoursYes—Not a focus

A check is included. Partial covers part of it. A dash is not the product.

What sets Quivly apart from OnRamp?

A finished checklist does not mean a customer who uses the product. OnRamp tracks the checklist. Quivly tracks the customer.

What is the difference between Quivly and OnRamp?

OnRamp is an onboarding platform. Customers work through a branded portal, and Aero AI nudges them when they go quiet. Quivly runs onboarding on the account. Product usage, billing, support, and the CRM sit next to every step, so you see adoption, not only progress. When onboarding ends, health, renewal, and expansion pick up on the same record.

What is OnRamp best for?

Teams whose main need is a polished, branded portal where customers complete onboarding tasks.

What is Quivly best for?

Forward deployed engineers and CS teams who own the customer past onboarding. One account from kickoff to renewal.

Where do Quivly and OnRamp overlap?

Both run onboarding playbooks, track progress across accounts, and use AI to flag stalled customers. The split is what happens after the last task.

When should a team switch from OnRamp to Quivly?

Switch when onboarding finishes on time and the account still goes quiet. Stay on OnRamp if a branded customer portal is the main job.

Trusted by teams from startups to enterprise post-sales teams.

“Before Quivly, our team spent over half their time on manual data-gathering and spreadsheet wrangling. We saw immediate ROI: within our first two weeks.

Now months in, our CSMs are managing up to 60% more ARR in their books of business compared to before—effectively saving us from needing additional headcount as we scale.”

Robyn Lee

Robyn Lee

Director of Customer Experience · Mycroft

Why choose Quivly over OnRamp?

Projects

Onboarding, on the account

Tasks and milestones sit next to usage, billing, and support. Progress and adoption in one view.

OverviewHealthRevenueUsageCallsProjects

TOTAL

1

IN PROGRESS

1

COMPLETED

0

OVERDUE

1

Search projects…
+
HighIn progressOn track

Platform Onboarding — Modal

Progress67%
SCSarah Chan

5 days overdue

Implementation

Platform Onboarding — Modal

23 Apr 2026Overview
Tasks (6)Updates

In progress (2)

  • QUI-29 Conduct end-user training sessions

    MEDIUM
    SCDue 27 Apr
  • QUI-30 Establish success metrics and review cadence

    LOW
    SCDue 8 Apr

Completed (4)

  • QUI-25 Complete technical discovery questionnaire
    HIGHDone 21 Apr
  • QUI-26 Set up SSO and team access provisioning
    HIGHDone 13 Apr
  • QUI-27 Configure CI/CD pipeline integration
    HIGHDone 31 Mar
  • QUI-28 Run initial data migration and validation
    MEDIUMDone 28 Mar
Shared with CS & RevOpsOne timeline for engineering & CS

Customer 360

Adoption, not ticked boxes

See whether the customer actually uses what you set up. A stall shows in the data before it shows in the portal.

At-risk · by P(churn)

Signals re-ranked every hour

Live
AccountHP(↓)

Railway

Rescue4 signals
48
24%

Vercel

Medium2 signals
66
11%

Supabase

Low1 signal
71
4%

Resend

Stable0 signals
82
0.3%
Recent alerts

Vercel: Health 84 → 66 in 2 wks

Slack #customer-success · email digest

Railway: Score crossed below 50

P(churn) 24% · paged CSM

Actions Feed

The next play, after onboarding too

Agents draft the nudge, the update, and the next step. They keep going into renewal and expansion.

Expansion playbooks

Start when expansion signals match

2 live
Account · PlaybookStatusStep

Supabase

Expansion QBR + pricing bands

Gmail · SFDC
Running3 / 4

Vercel

New seats: approval loop

Slack · Cal
Running2 / 3

Railway

API tier — upgrade nudge

In-app · email
Queued0 / 2
Plays log

Slack: #expansion — Supabase QBR sent for review

Automated

Vercel: 12 seats — finance approval draft

Needs approval

In-app: Railway “upgrade API tier” nudge

Automated

Ask Quivly

Ask how the customer is doing

Who is blocked? What did they stop using? Answers from the account, not a progress bar.

Portfolio command center

Heatmap · renewals · team load

Live

Portfolio health heatmap

Segments × regions · warmer tone = more attention needed

NA
EMEA
UK
APAC
LATAM
GC
JP
ROW
Enterprise
Mid-mkt
SMB
Velocity
Lower risk
Higher risk

Renewal risk · ARR at stake

Next 90 days$2.1M

prob.-weighted

91–180 days$890K
181+ days$340K

CSM workload & capacity

A. Kim42/48 accts
J. Park38/45 accts
M. Chen51/50 accts

FAQs

Does Quivly have a branded customer portal?

That is not the focus. If a portal customers log into is the main need, OnRamp covers it. Quivly runs onboarding and the account behind it.

Doesn’t OnRamp have AI too?

Yes. Aero flags stalled onboardings and re-engages customers. Quivly’s agents work across the whole account, during onboarding and after it.

What happens after onboarding?

In Quivly, the account carries on: health, renewal, and expansion, with the onboarding history on the same record.

How fast can we start?

Quivly goes live in hours. Connect your sources and the first onboarding projects open on real accounts.

Onboard them. Then grow them.

Projects on the customer record, live in hours.